Telephone Support

You are welcome to call the CyberLink's Technical Support Hotline at the phone number listed below during hours of availability:

Note: Technical support is only offered to registered users. Please be sure to have your CD-key (located on your CD case) on hand when calling.

When calling for support, please have your computer ready and provide us with the following information:

• your registered CD-key

• the product version

• the version of Windows installed on your system

• the hardware devices on your system and their specifications

• the wording of any warning messages that were displayed (You may want to write this down or make a screen capture.)

• a detailed description of the problem and under what circumstances it occurred