Telephone Support

You are welcome to call the CyberLink's Technical Support Hotline at:

• (886) 2-8667-1298

Phone support hours are:

• Monday to Friday

• 9:00 a.m. - 5:00 p.m. (GMT +8:00) Taiwan local time, excluding holidays.

When calling for support, please have your computer ready and provide us with the following information:

• your registered CD-key

• the product version

• Windows version

• hardware devices (capture card, sound card, VGA card) and their specifications

• detailed description of the problem and the circumstances under which it occurred

• warning messages displayed (if applicable)

Note: Technical support is only offered to registered users, so please make sure your CD-key is ready when calling.